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Vladimir Putin visited the Regional Governance Centre in the Moscow Region Government building. The President familiarized himself with the digital solutions for urban management and communication with local residents.
The centre uses information systems for round-the-clock collection and analysis of citizens’ appeals on various aspects of life in the Moscow Region. It receives 10,000 to 12,000 messages a week. Digital technologies make it possible to control issues related, in part, to the condition of courtyards, driveways, playgrounds, public spaces, residential building management companies, rubbish removal, road maintenance and repairs, making doctor’s appointments at clinics, enrolling children in preschool and elementary school, keeping with the public transport timetable. The data is used to improve the urban environment and prevent problems in the future.
The President also acquainted himself with the procedure for responding to people’s appeals in Moscow, the Nizhny Novgorod Region and the Republic of Tatarstan, with Smart City infrastructure solutions, and the digitalisation project for the resort town of Zheleznovodsk.
During his visit to the centre, Vladimir Putin met with developers of regional and municipal citizen feedback platforms.
January 30, 2020, Krasnogorsk